Business Process Automation

We start with a free 30-minute call to talk through what's slowing you down and whether it makes sense to go further. Analysis and consulting is then billed at an hourly rate. Once you have a concrete automation proposal in hand, we agree on a project price that works for both sides.

It depends on scope. Simpler automations (connecting one system to another, processing documents) are typically done in three to four weeks. More complex projects take six weeks or more. I always give you a realistic estimate upfront, not an optimistic scenario.

I automate processes that repeat and follow clear rules: invoice and document processing, moving data between systems, generating reports, sorting emails, answering routine queries. What doesn't automate well: decisions that require experience and context, creative work, non-standard situations. The exact possibilities only become clear once I've seen your operation in person.

In most cases, no. I connect to what you already have: your invoicing system, CRM, helpdesk, email server. Replacing software is not the goal of automation. The goal is to remove the manual work that happens around what already works.

I've been writing software for over 15 years, the last 9 of those as CTO at IDEATECH, where I lead a team and maintain an e-commerce platform used by dozens of clients. Automation isn't a side project for me. I build it for companies regularly, and I'm happy to show you concrete examples during our first call.

Every project comes with an SLA contract with a defined response time. I handle maintenance via a monthly retainer scaled to the size of the solution. I'm your single point of contact, so if something breaks, we fix it together rather than through a distant vendor's support queue.